Careers

Interested in pursuing a career with Block Multifamily Group, please send your resume to Block Multifamily Group at.

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Open Positions

Assistant Community Manager

Centerton, AR

Maintenance Supervisor

Fayetteville, AR

Leasing Consultant

Rogers, AR

Porter/Grounds

Indianapolis, IN

Service Technician

Overland Park, KS

Make Ready

Kyle, TX

Leasing Consultant

Lewisville, TX


 

 

Assistant Community Manager

Centerton, AR

Summary

  • Promotes community works with prospects and current residents and leases apartments to prospective residents.
  • Participates in effective follow-up systems for prospects and current residents.
  • Responsible for monitoring and collecting accounts receivable and delinquencies.
  • Responsible for compiling accounts payable for Manager's disposition.
  • Responsible for assisting with apartment turnover activities, i.e.; determining charges for damages by occupants, scheduling turnover work.

Duties and Responsibilities

  • Assisting with leasing, renewals, and re-certification. Assisting Community Manager to ensure that all documentation is correct and in compliance.
  • Responsible for monitoring and depositing of money, tracking and reducing delinquency, preparing eviction notices and files for attorney, and keeping Manager informed of status.
  • Responsible for assisting Manager with weekly and monthly reports for Manager’s review and approval.
  • Assist in completing walk-through of apartments after move-out and prior to move-in.
  • Work with maintenance to ensure work orders are completed in a timely manner.
  • Assist in handling resident issues, including work orders and complaints. Assist with service follow-up call to assure customer satisfaction.
  • Help in preparing the community newsletter, resident correspondence, marketing, etc.
  • Assist in coding invoices, purchase orders paperwork, dealing with vendors, etc.
  • Obtain inventory for office supplies, including kitchen and restroom supplies.
  • Assists the Manager in supervising, monitoring, and evaluating the office staff.
  • Assist in planning, preparing, and hosting resident activities.
  • Perform duties of Property Manager and/or Leasing Consultant in their absence.
  • Performs other duties as assigned.

Requirements

  • Good communication skills, both oral and written.
  • Basic math, office and computer skills.
  • Basic knowledge of, or ability to learn, Excel, Word and property management software such as Yardi, Rentroll, ResMan, etc.
  • Knowledge of apartment turnover operations.
  • Valid driver's license and reliable transportation.
  • Knowledge of Federal, State, and Local Laws pertaining to Landlord/Tenant Laws.
  • Strong customer service orientation.
  • Good people skills.
  • Ability to be flexible with time to fit needs of community.
  • Walk, climb stairs, reach, grasp, bend, and lift up to 30 pounds.
Apply Online

 

 

Leasing Consultant

Lewisville, TX

Rogers, AR

Summary

  • Promotes community and leases apartments to perspective residents and maintains effective follow-up systems.
  • Develops and maintains professional relocation contacts.
  • Responsible for maintaining all community leases, resident files, traffic, rental, marketing reports, box scores, and all related records.
  • Maintains current competition information.

Duties and Responsibilities

  • Handles all prospect traffic, i.e.; phone, written and walk-in, in a way to maximize current and future occupancy.
  • Processes applications and verifications for approval of Community Manager. Coordinates move-in dates with Assistant Manager or Manager.
  • Prepares and processes all related pre-move-in paperwork and renewal leases.
  • Conducts regular market surveys of competition for review of management. Maintains all related information of competition.
  • Updates rental software program each day.
  • Prepares all weekly and monthly rental and traffic reports for Manager’s review.
  • Provides information to various relocation departments, realtors, and agencies regarding community and rates. Make occasional personal contact with some under advisement of Manager.
  • Assists in resident retention programs and public relations activities under direction of Manager.
  • Provides additional office duties as needed.
  • Pre-qualify all prospects, presents apartments, and then closes.
  • Inspects curb appeal, offices, model and target units daily.
  • Inspects move-in units prior to move-in.
  • Thoroughly completes all assignments in a professional and timely manner.
  • Learn and comply with company policies and procedures.
  • Performs duties of Assistant Manager or Manager in their absence.
  • Performs other duties as assigned.

Requirements

  • Communicate effectively (both oral and written) with prospects, residents, relocation agents, and agencies, other professionals in the industry.
  • Knowledge of location and all related community features and benefits.
  • Knowledge of, or ability to learn, information about the competition.
  • Knowledge of, or ability to learn, general market demographics and major employers within the market area.
  • Must have valid driver's license and reliable transportation
  • Strong customer service orientation.
  • Have basic math and office and computer skills.
  • Ability to walk, climb stairs, drive golf cart, bend, reach, grasp, and lift up to 25 pounds.
  • Have good people skills.
  • Good pre-qualifying, sales, and closing skills.
  • Knowledgeable of or able to learn, State, Tenant/Landlord Laws, Federal Fair Housing Laws, and company policies and procedures.
Apply Online

 

 

Maintenance Supervisor

Fayetteville, AR

Summary

Responsible for the mechanical and maintenance repair operations of the community buildings and systems.

Assigning work orders, preventative maintenance orders, and assuring that work is performed in a thorough, timely, and good quality manner. Research and obtain bids for cost and quality for maintenance equipment, materials, and work for Manager's approval.

Reporting

Reports to Maintenance Supervisor and Property Manager on a regular basis, as directed.

  • Maintains good relationship with other staff members, working with the Leasing Office and under the direction of the Maintenance Supervisor.
  • Maintains good rapport with outside, contract vendors working on the property.
  • Maintains good rapport with current and prospective residents.

Duteis Cnd Responsibelities

  • Develop and implement planned maintenance schedules for Community Managers review and approval.
  • Daily physical inspection of community. Routinely inspect the entire community to detect potential problems.
  • Organizes schedules and supervises the activities, and assigns tasks to the maintenance staff.
  • Maintains the maintenance schedule and assures that all shifts are staffed to provide adequate coverage for all tasks, and on call duty.
  • Ensures pools, fountains and all amenity areas are kept clean and in good working condition.
  • Responsible for maintaining needed repair parts and inventory for stock items. Maintain tools and equipment properly.
  • Perform routine maintenance and turnover work.
  • Performs personally and/or directs major and more complex maintenance tasks. Provide instruction to maintenance staff.
  • Review work orders and prepares monthly maintenance report.
  • Participates in VIP renewal system, and service follow-up calls to residents to ensure satisfaction.
  • Assists with performance evaluation of subordinates.
  • Assists with the managing of contracted services.
  • Routinely conducts inspections to assure that work is performed in a safe and good quality manner.
  • Performs other duties as assigned.
  • Present a professional image and courteous to all residents and customers

Requirements

  • Mechanical experience and aptitude in electrical, heating, ventilation, air conditioning, and plumbing fields and appliance repair at a supervisory level.
  • Good managerial skills.
  • Ability to communicate effectively in the predominate business language, English.
  • Ability to use sound judgment.
  • Must have working knowledge of various types of tools and equipment used in the mechanical trades.
  • Specialized courses in some of these areas, heating and air conditioning systems, electrical systems, energy conservation, and blueprint reading.
  • Willingness to be on call and carry a cell phone.
  • Physical capabilities to stand, walk, reach, bend, stoop, climb ladders, grasp and lift heavy objects up to 75 lbs.
  • Must be willing to adjust work schedule to complete major project assignments.
  • Valid Driver's License and reliable transportation.
  • CFC certified.
Apply Online

 

 

Make Ready

Kyle, TX

Summary

Responsible for helping to maintain the entire property in an attractive, comfortable condition.

Duties and Responsibilities:

  • Assists in trash pickup on the property.
  • Assists in all types of maintenance, when necessary and as requested.
  • Assists in completing the turnovers/make-readies of vacant units, as requested.
  • On-call in accordance with scheduling to handle maintenance emergencies from residents and property emergencies
  • Assists with resident functions, as requested.
  • Complete all duties regarding make-ready/vacant units.
  • Service appliances, as requested.
  • Services general plumbing and basic electrical needs of the property to include replacing/fixing toilets, light switches, garbage disposals, ceiling fans, etc.
  • Rekey locks, as requested.
  • Assists in maintaining inventory of tools, equipment and supplies.
  • Replace burned out light bulbs, broken globes, etc., in units and throughout the exterior of the property, as needed.
  • Performs corrective maintenance and satisfied residents’ needs following company procedures when performing service requests.
  • Observes condition of apartment and reports any unusual circumstances (size/number of pets, unauthorized occupants, illegal activity, etc.)
  • Observes condition of property in general and reports any unusual circumstances.
  • Makes regular inspection of the grounds, buildings, plumbing, electrical fixtures, appliances and major equipment, as directed.
  • Should be familiar with location of power, water and gas turnoff valves, clean-out traps, fire extinguishers and fire hydrants on the property.
  • Enters occupied apartments to perform necessary repairs.
  • Cleans up thoroughly after performing work.
  • Notifies Maintenance Supervisor and/or Property Manager, as directed, regarding any supplies necessary to complete service requests.
  • Performs pool and spa maintenance, as directed.
  • Follows company procedures regarding safety and emergencies.
  • Attends employee meetings and training seminars, as requested.
  • Wears company uniform and badge during work hours.

Reporting

Reports to Maintenance Supervisor and Property Manager on a regular basis, as directed.

  • Maintains good relationship with other staff members, working with the Leasing Office and under the direction of the Maintenance Supervisor.
  • Maintains good rapport with outside, contract vendors working on the property.
  • Maintains good rapport with current and prospective residents.

Requirements

  • High School diploma or equivalent.
  • Above average written and oral communications skills.
  • Ability to communicate effectively in the predominate business language, English.
  • Reliable transportation.
  • Valid Driver’s License.
  • Provides/uses own tools.
  • Uses good safety habits at all times.
  • Neat, clean appearance.
  • Compatible with wide range of people.
  • Needs to be thorough, reliable, responsible, honest, organized, flexible and be service-oriented.
  • Possesses basic knowledge of the following:
    • Electrical systems
    • Plumbing systems
    • Painting procedures

Physical Requirements

  • Frequent lifting, carrying, pushing or pulling 20-50 lbs and constantly moving furniture, appliances and heavy machinery correctly and safely.
  • Frequent climbing – ascending/descending ladders, stairs, scaffolding, ramps, poles, etc., in addition to using feet, legs, hands and/or arms.
  • Body agility is important.
  • Ability to maintain equilibrium is also important to prevent falling from high places or when walking, standing or crouching.
  • Stooping – downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back muscles.
  • Frequent kneeling and bending legs at the knees to come to rest on one or both knees.
  • Frequent crouching downward and forward by bending legs and back/spine.
  • Frequent reaching by extending hand(s) or arm(s) in any direction.
  • Frequent handling of various sizes and weights of items. Needs the ability to seize, hold, grasp turn or otherwise work with one or both hands. Fingers are involved only to the extent that they are an extension of the hands, such as to turn a switch or replace a light bulb.
Apply Online

 

 

Porter

Indianapolis, IN

Summary

  • Porters do a bit of everything to keep businesses running cleanly and smoothly. Similar to custodians and janitors, porters work to make sure that all types of buildings are neat, clean, free from clutter and safe. Porters may run errands for employees, deliver items, move stock, or anything else that employees might need.

Responsibilities

  • Assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner.
  • Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.

Preventive Maintenance/Safety

  • Physically walks the property on a frequent basis and removes litter, debris, cigarette butts and pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times.
    • Management Office.
    • Pool area.
    • Laundry room.
    • Mail rooms (if applicable).
    • Pathways to show units/models.
    • Stairways and breezeways.
    • Dumpster areas.
    • Recreation areas.
    • Grounds adjacent to the road, in front of the office.
    • Walkways to and from, and in-between buildings.
    • Pathways to show units/models.
    • Exterior lighting fixtures.
    • Parking lots and drives.
  • Performs "trash-out" duties at vacated apartments on a daily basis. Removes all abandoned furniture, trash, boxes. Transfers to dumpster or storage area, whichever is applicable.
  • Transfers trash and other items left outside of dumpster into dumpster. Pick-up and sweep area.
  • Keeps dumpster/compactor doors closed on windy days.
  • Details property on a regular basis. Cleans and rakes shrub areas; shovels mud when necessary.
  • Use blower to keep sidewalks and walking areas clean of loose grass and brush.
  • Repairs and replaces windows, screens, sliding glass doors, etc. Performs routine maintenance on property as requested by manager and senior maintenance technician.
  • Assists with various physical tasks as directed; e.g., tearing down fences, digging post holes, carrying abandoned sofas, liens, etc.
  • Assists with "make-ready" duties when requested by the manager or senior maintenance technician.
  • Helps clean and maintain storage and shop areas.
  • Performs interior and exterior painting duties when requested. Carries buckets of paint from storage area to work site.
  • Completes minor and routine service requests when requested by manager and/or senior maintenance technician. Follow procedures when service requests are performed.
  • Change locks, rekeys and makes keys when directed.
  • Distributes resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
  • Performs work area clean-up and safety related duties.
  • Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
  • Performs any additional duties assigned by senior maintenance technician and manager.

Education Requirements

  • High School Diploma or equivalent.
  • Most learning will be done on-the-job.

Job Skills and Requirements

  • Interpersonal Skills: Many porters work during regular office hours, while company employees are working. Being friendly and pleasant will help you in your job.
  • Mechanical Skills: Porters need to understand how to work industrial equipment like floor buffers, industrial floor washers, and fix small building problems, like leaky faucets or faulty light switches.

Qualifications

  • Must meet all physical requirements and be able to take direction.
  • Must be able to work 40 hours per week if full time or up to 25 hours if part time. Weekly schedule may change as required and weekends may be required as circumstances warrant.

Equipment/Machinery/Tools:
An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

  • Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.(not provided by the company)
  • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders.
  • Power Tools: Blowers, power washers, etc.

Education Requirements

  • Constant need (66% to 100% of the time) to be on feet.
  • Have constant need (66% to 100% of the time) to perform the following physical activities:
    • Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up debris.
    • Climb Stairs Routine duties require access to all levels.
    • Push or Pull Move equipment, appliances, open and close doors, etc.
    • Reach Above Shoulder Perform routine maintenance/repairs, stock and remove equipment.
    • Climb Ladders Perform routine maintenance/repairs.
    • Grasp/Grip/Turning Handle tools and equipment, perform routine maintenance/repairs.
    • Finger Dexterity Handle tools and equipment, perform routine maintenance/repairs.
  • Lifting/carrying (supplies, blower, ladders, etc.):
    • Over 150 lbs. Rare need (less than 1% of the time).
    • 75 - 150 lbs. Occasional need (1% to 33% of the time).
    • 25 - 75 lbs. Frequent need (33% to 66% of the time).
    • 1 - 25 lbs. Constant need (66% to 100% of the time).

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons and while wearing the required, appropriate safety equipment. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

Apply Online

 

 

Service Technician

Overland Park, KS

Summary

Provides general cleaning of grounds and exterior common areas, performs a variety of maintenance duties for apartments, buildings, and community. CFC certification is not required for this position.

Duties and Responsibilities

  • Clean grounds, exterior common area buildings, amenity areas, dumpsters, and mailbox areas.
  • Assist in landscaping duties such as weeding, mowing, edging, flower planting and maintenance.
  • Turnover work and preparation to vacant apartments.
  • Respond to service calls and assist with the planned maintenance under the direction of the Maintenance Supervisor.
  • Contact Maintenance Supervisor or Manager whenever unsure how to proceed with a problem or solution.
  • Maintain proper care of tools, equipment, and supplies.
  • Complete all assignments in a thorough, timely, and good quality manner.
  • Be courteous to all residents and prospects.
  • Keep uniforms clean and in good repair.
  • Operate within OSHA guidelines.
  • Report any emergencies to Maintenance Supervisor or Manager.
  • Perform duties of the Maintenance Supervisor or Groundskeeper in their absence, as directed by Community Manager.
  • Perform other duties as assigned.

Requirements

  • Ability to walk, bend, stoop, reach, climb steps, and lift up to 75 pounds.
  • Use gas blower, rake, broom, shovel, weed whacker, and various small motor equipment.
  • Ability to respond courteously to residents.
  • Working knowledge of various types of tools and equipment.
  • Basic math and measurement skills.
  • Willingness to be on call and carry a radio or pager.
  • Ability to use ladders and scaffolds in a safe approved manner.
  • Ability to communicate well.
  • Ability to proceed logically when faced with a problem and know when to go for help.
  • Minor drywall and building repair.
  • Have reliable transportation..
  • Mechanical experience and aptitude
  • Ability to respond quickly to emergencies.
Apply Online